Technical Account Manager, Channel Growth - Remote Eligible

Technical Account Manager

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history.

Spreetail is seeking a Technical Account Manager to play a critical role in scaling how we launch, manage, and optimize brands across channels. In this role, you'll own key performance reporting such as VTR and OTD, transforming data into actionable insights that drive meaningful business impact. You'll also lead onboarding for new brands and channel expansions, ensuring seamless, high-quality launches across Amazon and other marketplaces. From building reporting that clearly tells the story behind the numbers to executing high-volume operational work with speed and precision, no two days are the same. If you thrive in a fast-paced environment, enjoy working with data, and take pride in delivering accurate, high-impact results, this is an opportunity to make a tangible impact while growing alongside the business.

How you will achieve success:

• Own weekly metrics and reporting by pulling, validating, and distributing data, while building reporting (VTR, OTD, B2B) and bridges to explain trends and drive insights.
• Analyze performance metrics to identify anomalies, surface risks, and support root cause analysis across key operational KPIs.
• Lead onboarding workflows for Amazon and channel expansion, ensuring new brand and marketplace setups are completed accurately and on time.
• Track onboarding progress end-to-end, proactively flagging blockers and driving cross-functional alignment to keep initiatives moving.
• Execute core operational tasks (SKU creation, location setup, SKU mapping) with speed and precision, maintaining high data accuracy and meeting SLAs.

What experiences will help you in this role:

• Experience in operations, account management, or other high-volume, task-driven environments.
• Strong analytical capability with proficiency in Excel, SQL, or similar data/reporting tools.
• Familiarity with e-commerce and marketplace fulfillment operations, with Amazon experience preferred.
• High attention to detail with the ability to manage recurring workflows accurately and consistently.
• Strong organizational, communication, and self-management skills, with the ability to operate independently.

This is a remote position and requires candidates to have an available work-from-home setup.

Desktop/Laptop system requirements:

- 4th generation or higher, at least Intel i3 or equivalent processor;

- at least 4GB RAM;

- Windows 10 and above or MAC OSX operating system

- You are required to provide your own dual monitors

A strong and stable internet connection (A DSL, cable or fiber wired internet service with 10 Mbps plan or higher for primary connection)

PC Headset

A high-definition (HD) external or integrated webcam with at least 720p resolution.

Please be aware of scammers. Spreetail will only contact you through Lever or the spreetail.com domain. Spreetail will never ask candidates for money during the recruitment process. Please reach out to careers@spreetail.com directly if you have any concerns. Emails from @spreetailjobs.com are fraudulent.