Team Success Partner, Quality

Team Success Partner

Our Quality Team is currently seeking a Team Success Partner with 1-2 years of experience in quality-related functions, team supervision, and proficiency in quality management systems. The ideal candidate will have a strong understanding of quality metrics with the ability to target root causes of quality issues in a timely manner. This is a fully on-site position working core hours of 8am-5pm Monday through Friday with flexibility in schedule. Must be a US Citizen due to Federal Contract requirements.

Essential Responsibilities:

• Monitor productivity of personnel to ensure outlined goals and targets are met.
• Assist in monitoring inventory levels and available materials to support production and report shortages immediately to Manager.
• Monitor work schedules of assigned teams, ensuring accurate time reporting and address inefficiencies or misuse of time.
• Report workplace or equipment issues as needed to the Manager.
• Train and cross-train personnel to provide areas of growth and advancement.
• Attend periodic meetings with Managers as needed.
• Motivate and instruct Teams daily.
• Meet Production goals daily.
• Complete performance metrics/KPI reports including any additional reporting metrics as required.
• Lead special projects as assigned.
• Ensure continuous product flow in area.
• Escalate daily headcount needs to Manager to ensure daily and weekly goals are met without waste.
• Address misconduct and ensure Company policies and procedures are followed.
• Coach and counsel for improvements and to alleviate deficiencies.
• Engage Manager and Human Resources as necessary.
• Resolve issues and escalate complex issues to the correct teams.
• Align team in support of high standards for quality, safety, and security.
• Look for ways to continuously improve processes and escalate to the Manager for approval.
• Collaborate with other departments to resolve production issues.
• Ensure equipment and line setup is completed timely to set the Team up for success daily.
• Conduct start of day/end of day meetings with assigned teams.
• Conduct personnel performance reviews as necessary.
• Work with internal and external partners/vendors to ensure materials are available for production as needed.
• Demonstrate professionalism in conduct and presentation.

Skills and Specifications Required: Completion of a High school diploma or equivalent - Minimum of one year of related experience or training; or equivalent combination of education and experience. Experience using work-appropriate enterprise systems - Ability to read and interpret documents such as client requirements, work instructions, and procedures - Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions - Ability to work with and be proficient with Microsoft 365 software and various other office equipment - Ability to write and complete routine reports and correspondence - Ability to add, subtract, multiply and divide in all units of measure - Ability to effectively use problem-solving skills in standardized situations Please note: Combination of experience, direct reports, performance, and departmental function may determine level.