Strategic Account Manager

Strategic Account Manager

Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies.

Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you're going to want to be here.

Join us and become part of the power behind possible.

About The Opportunity

We are seeking a Strategic Account Manager to lead one of our most significant partnerships: a major national retail account with broad reach and high visibility. This role is responsible for driving growth, strengthening executive-level relationships, and delivering exceptional value through strategic planning, cross-functional collaboration, and operational excellence. The ideal candidate brings a blend of strategic thinking, commercial acumen, and hands-on account leadership. You will serve as the primary point of contact for this key customer, ensuring alignment between their business objectives and our solutions while identifying opportunities to expand and deepen the partnership.

Key Responsibilities

• Own the overall account strategy for a major national retailer, including long-term planning, quarterly business reviews, and annual growth targets.
• Develop and maintain strong executive and operational relationships across the customer's organization, becoming a trusted advisor and strategic partner.
• Identify and pursue new revenue opportunities, including product expansion, program enhancements, and innovative solutions tailored to the customer's needs.
• Lead cross-functional collaboration with internal teams (Sales, Marketing, Operations, Finance, Product) to ensure seamless execution and customer satisfaction.
• Monitor account performance, analyze trends, and proactively address risks or gaps in service delivery.
• Negotiate contracts, pricing, and program terms to support mutual growth and profitability.
• Represent the voice of the customer internally, influencing product roadmaps, service improvements, and strategic initiatives.
• Deliver accurate forecasting, pipeline management, and reporting to leadership.

Qualifications

• Proven experience managing large, complex accounts—preferably within retail, consumer goods, or a related industry.
• Demonstrated success in strategic account planning, revenue growth, and relationship management.
• Strong business acumen with the ability to understand customer priorities and translate them into actionable strategies.
• Excellent communication, presentation, and negotiation skills.
• Ability to collaborate effectively across teams and influence without authority.
• Highly organized, proactive, and comfortable working in a fast-paced environment.

What We Offer

• Opportunity to lead one of our most high-profile national retail partnerships.
• A collaborative, growth-oriented culture.
• Competitive compensation and benefits package.
• Professional development and career advancement opportunities.

Travel Requirements

• Travel is required to support on site meeting activities, including overnight stays and extended work hours during meetings.
• 50 – 75% travel is expected.

Valid driver's license required/Motor Vehicle Report Required

Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe.

Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online.

Our ORBIS business believes there is a better way to optimize today's supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability.

Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries.

Come build an exciting, rewarding career with us, where you'll have opportunities to grow.

The possibilities are endless. The power is yours!

Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers. All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.