Account Manager

Strategic Account Manager

Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies.

Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you're going to want to be here.

Join us and become part of the power behind possible.

About The Opportunity

Menasha Packaging Canada is looking for a strategic thinker who can help support our growth aspirations and account ownership. Candidates will have a passion for supporting customers, as well as supporting an industry leading packaging organization. This role will help develop, grow and execute a commercial plan for existing customer(s). Develops and maintains favorable relationships with existing clients in order to increase revenue with the ability to influence internal teams and customer stakeholders at senior levels. Ensures that organizational goods or services consistently meet client needs. May be responsible for providing sales quotations as well as sustaining and renewing client contracts.

Essential Job Functions

• Assume overall responsibility for the relationship and operational care of assigned existing customer(s) to ensure complete customer satisfaction.
• Entrepreneurial minded with a strong understanding of the CPG industry and the ability to create new avenues leading to business growth with existing customer(s)
• Ability to understand customer requirements to offer suitable solutions that generate growth opportunities
• Responsible for maintaining a monthly customer forecast and developing annual customer sales budget
• Act as a liaison between internal customer departments to execute on customer plans
• Highly skilled at cultivating partnership-type relationships with client management
• Pro-active with respect to providing timely feedback regarding sales activities, contacts, meetings, and opportunities identified, resources required and action steps necessary
• Excellent leadership and coordination skills to introduce our expertise to ensure maximum account penetration
• Knowledge of sales processes and tools to increase sales revenue through maximizing corporate resources and shortening sales cycles
• Provide timely updates to management (as determined by management) regarding sales activities: contacts, meetings, opportunities identified, resources required and action steps to secure targeted sales
• Ensures and supports to make sure Food safety, Quality, HACCP and GMP is always followed
• Strategic Growth Planning: Develop multi-year account growth strategies, including innovation opportunities and margin improvement.
• Executive Relationship Management: Build and maintain relationships with senior-level client executives.
• Data-Driven Decision Making: Use analytics to identify trends, risks, and opportunities.
• Contract Governance: Manage complex agreements and ensure compliance.
• Leadership in Customer Engagement: Lead Quarterly Business Reviews and strategic planning sessions

Knowledge, Skills & Abilities

• Ability to demonstrate honesty, integrity, and strong ethics
• Ability to take proactive action to meet needs of customers
• Ability to cultivate relationships through strong interpersonal skills
• Ability to work effectively within the team and across organizational boundaries as required
• Ability to identify and develop potential opportunities for growth and value
• Ability to collaborate with team to develop and utilize best practice selling approaches
• Ability to meet customer expectations
• Strong financial acumen (budgeting, forecasting, profitability analysis)
• Advanced negotiation and influencing skills
• Ability to navigate complex organizations and manage multiple stakeholders
• Change management and adaptability in dynamic environments

Education & Experience

• Bachelor's degree
• Minimum of 5 years of relevant experience required

Physical Requirements & Work Environment

• Primarily works in an office environment with occasional time spent in a production and/or warehouse setting
• Position may be based at Menasha Packaging site or customer location

Menasha Packaging is an Equal Opportunity Employer. In compliance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the company will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with the employer.

Two companies, one vision. Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe.

Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online.

Our ORBIS business believes there is a better way to optimize today's supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability.

Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries.

Come build an exciting, rewarding career with us, where you'll have opportunities to grow.

The possibilities are endless. The power is yours!

Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers. All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.