Regional General Manager (north)

Regional General Manager (North)

Are you ready to shape the strategic vision of Greene King's Northern depot operations, leading high-performing teams, driving operational excellence through innovation and industry-leading solutions? Do you want to take full strategic operational ownership steering productivity, service, people, and financial performance while building a best-in-class operation aligned with Greene King and GXO's growth strategy? If so, we want to hear from you! As our Regional General Manager for our customer Greene King, you will be covering our North region reporting into Operations Director. This is a full time, permanent opportunity with core hours of Monday to Friday (08:00 to 16:00 – with flexibility required for company needs). Pay, benefits and more: We're looking to offer a salary of up to £95,000 per annum (dependent on level of experience), and 25 days annual leave (plus bank holidays). Your benefits package includes a company car or car allowance of £595 per month, a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You will also receive a monthly Greene King discount voucher! You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you'll do on a typical day:

• Drive full operational and contractual compliance, ensuring all SLAs, KPIs, budgets, and Health & Safety standards are consistently met
• Lead customer partnership and communication, acting as primary contact, delivering required reporting, attending reviews, chairing meetings, and building strong internal and external relationships that support business growth
• Provide effective leadership and people management, including team resourcing, development, succession planning, engagement initiatives, and creating a performance-driven, inclusive culture aligned with GXO and customer values
• Support strategic growth and continuous improvement, contributing to account strategy, leading CI and strategic projects, identifying cost efficiencies, managing suppliers, and undertaking projects as required
• Ensure strong commercial and operational delivery, using sound judgement to optimise benefit to the business and customer, understanding GXO's direction, and maintaining flexibility to meet contract demands

What you need to succeed at GXO:

• Strong leadership and change-management capability, proven senior management experience with high-profile customers (food or brewery operational knowledge required), and a track record of delivering costs, SLAs, KPIs, and P&L performance
• Up-to-date knowledge of legal, audit, and safety requirements, ability to build a safety-focused culture, strong process-driven approach, and good understanding of continuous improvement principles
• Excellent ability to interpret and present data (savvy MS IT skills) problem-solving and structured decision-making, with the ability to turn ideas into practical solutions
• Proven experience building strong internal and external relationships, customer-centric and continuous improvement mindset, with the ability to manage partnership and commercial acumen
• Full UK driving licence, willingness to travel, flexible working approach, integrity and professionalism

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.