Account Manager - 1st Shift

Account Manager - 1st Shift

Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. 1st Shift, Monday - Friday, 8:00am - 4:30pm As the Account Manager, you will be the critical link between GXO and its customers and carriers. We'll count on your positive attitude and professionalism to foster a strong and successful client relationship. Pay, benefits and more. The annual salary range for this role is $67,337 - $101,006/Year. GXO, in good faith, believes this is the range of compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in Washington. This rate may be modified in the future. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and other benefits to eligible employees.

What you'll do on a typical day:

• Handle relationships with domestic and international customers
• Receive and track customer issues and complaints; resolve issues and communicate results and findings where appropriate
• Research and answer questions; resolve issues that come from any of the internal or external cross-functional teams
• Escalate issues in a timely manner to both executive leadership and customers when encountering roadblocks
• Audit QMS documents
• Participate in managing quality systems and continuously improving processes within the facility
• Contribute to quarterly business reviews and presentations

What you need to succeed at GXO:

• Bachelor's degree
• 1 year of experience as a commodity buyer
• Experience with Microsoft Office, including intermediate to advanced Excel skills
• To meet government and federal law program requirements which requires U.S. citizen status

It'd be great if you also have:

• Availability to travel
• Ability to communicate effectively across the organization

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.