Sales Operations Specialist - Remote Eligible

Sales Operations Specialist

DP World, the fast-growing transportation and logistics leader that currently manages more than 10% of world trade, is seeking a results-driven Sales Operations Specialist to join its regional Sales Performance team in Europe.

As Sales Operations Specialist, you will be driving strategic initiatives, delivering data-driven performance insights, serving as CRM super user, fostering cross-functional collaboration, and advancing digital transformation to drive sustainable growth in European Freight Forwarding operations.

This position is being offered on a remote basis and we welcome applicants based anywhere in Romania.

Your Responsibilities:

• Boost Sales Efficiency: Creating innovative tools tailored to empower individual sales performance across the team.

• Drive Internal Communications: Leading all sales-related communications and initiatives throughout the European Freight Forwarding business unit.

• Unlock Actionable Insights: Analyzing KPIs at country, branch, and individual levels to deliver strategic recommendations that drive results.

• Master Reporting Excellence: Designing, maintaining, and distributing impactful sales reports using Excel and Power BI for leadership decision-making.

• Foster Cross-Functional Collaboration: Partnering seamlessly with Marketing, Product, Finance, Trade Lane, and Tender teams to elevate sales performance.

• Launch Targeted Campaigns: Supporting Trade Lane Management in coordinating high-impact sales campaigns for key regions and countries.

• Facilitate Monthly Success Forums: Coordinating virtual sales meetings to celebrate wins, share best practices, and inspire the team.

• Champion Digital Transformation: Leading the adoption of cutting-edge tools like Seismic and Prezi to modernize the European Sales Organization.

• Keep Teams Aligned & Engaged: Producing compelling newsletters for Field Sales to ensure everyone stays connected and motivated.

• Empower CRM Mastery: Serving as CRM Super User, driving national implementation, testing, and support while collaborating with global teams.

• Support Strategic Leadership: Delivering ad-hoc analyses, presentations, and reports to guide the Sales Area Director's key decisions.

• Streamline Lead Management: Reviewing and assigning qualified leads to Field Sales Representatives, ensuring complete data for maximum conversion potential.

Your Profile:

• Bachelor's degree in a relevant field (Supply Chain, Business Administration, etc.).

• Approximately three years of hands-on experience in Sales Operations processes (experience within the Freight Forwarding industry is a significant advantage).

• Deep understanding of sales processes specific to Freight Forwarding.

• Intermediate proficiency in MS Office suite (Outlook, Word, Excel, PowerPoint) and Power BI for data analysis and reporting.

• Fluency in English (spoken and written); any additional languages are highly valued.

Exceptional communication skills – articulate verbal and written abilities to explain complex concepts clearly to internal and external stakeholders at all levels.

Strong empathy and cultural awareness, leveraging diverse perspectives to achieve optimal outcomes.

Agile multitasking capability – proven ability to prioritize competing tasks and consistently meet deadlines in dynamic environments.

Advanced problem-solving expertise – thrives on identifying root causes and delivering creative, innovative solutions to complex challenges.

Meticulous attention to detail as a core strength, ensuring accuracy in all deliverables.

Highly collaborative team player - excels independently with minimal supervision while fostering productive relationships across multicultural, dynamic teams through organization, personability, and helpfulness.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.

We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.

WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.