SALES Coordinator

Sales Support Coordinator

Assist the sales team with preparing proposals, initiate the contracts review, and preparing presentations.

Maintain and update sales pipelines, CRM systems, and tracking sheets daily to ensure accuracy.

Conduct initial qualification of leads and route them to the appropriate sales representatives.

Coordinate with customers to gather requirements, schedule meetings, and follow up on inquiries.

Compile weekly, monthly, and quarterly sales reports, including revenue forecasts and performance KPIs.

Generate sales reports, performance metrics, and forecasts for management review.

Coordinate with the operations team to ensure seamless process.

Help streamline processes by identifying inefficiencies and recommending improvements.

Support communication between departments to resolve customer or operational issues quickly.

Ensure compliance with company policies, SOPs, and quality standards.

Clarify processes related to attendance, performance, conduct, and workplace expectations.

Promote a strong safety culture. Foster a positive and proactive safety culture within the organization by encouraging employee participation and recognizing safe work practices.

Behavioral Competencies:

Communication & Active Listening: 5

Initiative: 4

Organizational Awareness: 5

Problem-Solving & Critical Thinking: 4

Interpersonal Understanding: 4

Teamwork and Cooperation: 5

Direct Reports (If Any): Director / Manager

Functional Relationships

Financial Implication / Control (If Applicable): Direct Control: Amount in AED: NIL. Indirect Influence: Amount in AED: NIL

Qualifications, Experience and Skills:

Essential Qualification: Bachelor's degree in business administration, Operations, Sales, or related field.

Minimum of 5 years of experience in sales coordination, operations support, administrative support, customer service, or a similar role.

Key Skills required: Proficiency in Microsoft Office, especially Excel/Sheets. Strong organizational and multitasking skills with excellent attention to detail. Excellent communication, interpersonal, and presentation skills. Good communication and leadership skills. Ability to work in a high-risk environment under pressure. Strong analytical and problem-solving skills. Ability to work independently and as part of a team.