Regional Key Account Manager - Perishables (m/w/d)

Regional Key Account Manager

DP World is seeking a Regional Key Account Manager to oversee European-led Perishable accounts. This role focuses on deeply understanding customer challenges, identifying the job to be done, and collaborating with internal teams to build optimized, end-to-end integrated solutions across DP World's portfolio. The goal is to create long-term value, consistency, and a personalized customer experience—not traditional sales.

How you will contribute:

• Develop and execute a comprehensive plan and strategy for this service offering in collaboration with Operational leadership.
• Generate leads and opportunities, ideally supported by an existing network within the perishables industry.
• Achieve financial growth targets and expand DP World's geographic and solutions footprint.
• Identify and build relationships with key decision-makers at all levels within customer organizations.
• Maintain a strong understanding of customer expectations regarding operational solutions, costs, and performance—anticipating challenges where possible.
• Understand customers' businesses strategically, operationally, and financially, including their buying processes and key influencers.
• Maintain an accurate CRM pipeline of current and future opportunities, including opportunity value and win probability.
• Coordinate RFQs for new and renewal business, collaborating with cross-functional teams as needed. Own the commercial relationship and contract negotiations during bid phases, acting as the internal advocate for the customer.
• Follow internal commercial processes, procedures, and thresholds, fostering close cooperation between Account Management, G-KAM, Operations, Operational Excellence, and other functions (IT, HR, Finance, etc.).

What you will bring:

• At least 10 years of experience in a similar role, with an established network in the perishables industry. Technical or commercial credentials (or equivalent work experience) and demonstrated expertise in Account Management, including pricing tools and cost databases.
• Strong knowledge of logistics, 2PL and 3PL, multimodal transport, customs brokerage, and ecommerce within the perishables sector, including Tier-1 supplier environments and related production and logistics processes.
• Fluency in English.
• Ability to empathize with customers, understand their perspectives, and advocate for their needs within DP World.
• Strong analytical skills, with the ability to interpret data, draw conclusions, and create structure in a fast-moving environment.
• Proficiency in MS Office, especially Excel and PowerPoint.
• Willingness to travel 30–50% of the time for global engagements.

Compensation:

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World:

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 120,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.

We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door.

WE MAKE TRADE FLOW

To Change What's Possible For Everyone