Global Senior Manager - Key Account Management - Perishables

Global Senior Manager, Key Account Management

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.

We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.

WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

Job Purpose

The Global Senior Manager, Key Account Management will be responsible for nurturing and growing relationships with our key Agri-commodity clients across the globe. This role is pivotal to our organization's growth strategy, focusing on client retention, expansion, and delivering top-notch logistics solutions.

The successful candidate will be an expert in the logistics and agri-commodities industry, have a deep understanding of client needs, and possess exceptional relationship-building skills.

Key Accountabilities

Deliver / exceed revenue and profitability targets set in budget

Build vertical-led growth engine: Proactively manage 500 key accounts using structured plans (Account plans, Bingo card, Spiderweb), secure invitations to all potential tender opportunities and participate in qualified opportunities across all capabilities in our toolbox

Secure & convert opportunities: Proactively manage global key accounts using structured plans (Account plans, Bingo card, Spiderweb), secure invitations to all potential tender opportunities and participate in qualified opportunities across all capabilities in our toolbox

Maximize wallet share and account profitability: Proactively manage 500 key accounts using structured plans (Account plans, Bingo card, Spiderweb), secure invitations to all potential tender opportunities and participate in qualified opportunities across all capabilities in our toolbox

Improve tender visibility: Secure visibility and invites to all possible tender opportunities across assigned accounts.

Qualifications, Experience and Skills

Bachelor's degree in business, Logistics, Supply Chain Management, or a related field. MBA or advanced degree preferred.

Insider knowledge and/or prior interaction with companies in the Agri-commodities industry.

Experience with freight and contract logistics for Agri-commodities: Inter Continental Exchange (ICE) storage (legal and insurance aspects), bulk and containerized landside and Ocean/Air/Inland/Road/Rail transport, Emergency Air Freight solutions

Prior exposure to Trade Finance and Market Access solutions

Interaction with solution designers and Property development teams, including the design of packing stations, bulk terminals, warehouses for Agri-commodities

10+ years of experience in logistics, supply chain management, or a related field.

Proven track record in global key account management, with demonstrated client retention and growth success.

Strong negotiation, communication, and presentation skills.

Exceptional problem-solving and analytical abilities.

Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.

Proficiency in relevant software and tools (e.g., CRM systems, Excel, logistics software).

Willingness to travel as needed to meet with clients and attend industry events.

Experience with lean management principles and continuous improvement methodologies is preferred.