Deputy General Manager - Regional Operations - Express Logistics
DP World
Operations Manager
Responsible for planning and executing operations of the region.
Implementation of SOPs, quality service standards, transit time. Productivity and operations improvement and people management.
Timely connection and retrieval of the load in the scheduled routes (Road and Air network).
Resolution of queries, Improve SOPs, policies, and practices to achieve the company's goals and ensure branches / hubs adhere to company-wide laid down rules and guidelines
Work hand-in-hand with top management (serving as a link between them and the hubs / branches) in order to develop and implement new plans/ideas that will enhance the operations of the company at large
Can independently identify up-stream and down-stream operational problems and escalate them to the appropriate resource before they become project-threatening.
Excellent leadership skills to keep employees motivated, resolve conflicts, and make hard decisions.
Identifies underperforming areas and suggest improvements or resolutions to problems, suggest plans to control cost & improve service level.