Warehouse Operations
DHL
Warehouse Manager
Manage the customer relationship to ensure customer service standards are achieved and continuously improved.
Work and manage all contract financials (budgets, P&L, revenue streams, costs, etc.) with the Contract Manager.
Manage and lead the operational teams. Assess and develop (where appropriate) team members in skill development and career management.
Manage all warehouses HR, OH&S and team member welfare issues.
Appropriately manage all warehouse human and equipment resource requirements.
Develop customer relationship to assist in the achievement of additional revenue.
Ensure all company policies and procedures are adhered to including warehouse / product security.
Professionally represent the company in all forums (meetings, seminars, courses and etc.)
Continuously improve contact KPIs.
Improve own skill base via internal / external training.
Qualifications & Requirements:
Minimum Bachelor's Degree in Business Management, Logistics and Supply Chain, Engineering or Equivalent
Minimum 10 Years of Experience in Warehouse Operations in a 3PL setting
Minimum 8 Years of experience in a Managerial Position
Experience in Warehouse Implementation is an added advantage