Transport General Manager

Transport General Manager

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

We're now looking for a Transport General Manager to take the lead of our operation and drive performance, innovation and excellence across our transport network.

In this pivotal role, you'll shape how our operation runs day-to-day, inspire high-performing teams and play a key part in delivering outstanding service to our customers. If you're ready to make a real impact and move our transport function forward, we want to hear from you.

In this pivotal role, you will lead our dynamic team to achieve excellence and drive success throughout our transport network. Join us and be a key player in shaping the future of logistics!

What You'll Do

• Take the lead: You'll take ownership of the day-to-day transport operation, ensuring all deliveries are executed safely, on time and in full. This includes proactively managing schedules, resources, and workflows to keep everything running smoothly. You'll be the key decision-maker on the ground, spotting potential issues before they arise and keeping both the team and customers informed and aligned.
• Act as a trusted point of contact for our customers, building strong relationships, providing clear communication, and ensuring their needs are understood and delivered every day. You'll represent the operation with professionalism, confidence and a solution-focused mindset.
• You'll constantly look for smarter, quicker, more efficient ways of working. Whether it's streamlining processes, improving route planning, or helping introduce new technology, your ideas and forward-thinking approach will shape how the operation evolves. You'll play a crucial role in driving continuous improvement and ensuring we remain industry-leading in what we do.
• You will champion a culture where safety is the number one priority. This means ensuring compliance with transport legislation, maintaining audit-ready standards, and making sure your team understands and follows best practices at all times. Through leadership by example, you will help create a workplace where colleagues feel confident, supported, and safe.
• Your people will look to you for guidance, motivation and support. You'll develop and inspire a high-performing team through regular coaching, clear communication, and a commitment to their growth. By creating a positive environment built on trust and accountability, you'll empower colleagues to deliver their very best every day.
• Using data and performance metrics, you'll identify trends, spot opportunities, and implement improvements that drive operational excellence. You'll be confident using KPIs to guide decisions and will regularly review performance to ensure service levels are being met—and exceeded.

What You'll Bring

• You'll have the confidence and capability to lead from the front—winning hearts and minds, gaining buy-in, and building strong relationships. Your leadership style will be hands-on, supportive, and focused on getting the best out of people through coaching and mentoring.
• Holding an International CPC would be a real advantage and demonstrate your strong understanding of transport compliance and best practice. If you don't have it but are working towards it, we'd still love to hear from you.
• You'll be highly organised, able to juggle multiple priorities, and confident making decisions in a fast-paced environment. When challenges arise and they will—you'll stay calm, think clearly, and find effective solutions quickly.
• Aren't afraid to roll their sleeves up and get stuck in when needed. You're someone who leads by example. You won't hesitate to roll your sleeves up and support the team when needed, showing that you're as committed to the operation as they are.
• Be customer centric, exceptional service will be at the heart of everything you do. You'll understand the importance of building strong customer relationships, meeting expectations, and delivering a high-quality service we can be proud of.

Why Join Us?

• Company Car or Car Allowance
• Free confidential 24/7 GP Service
• Hundreds of discounts (including Retail, Childcare + Gym)
• Affordable loans & Enhanced Pension Scheme
• 24/7 employee support service for you (+ family) with access to free counselling and much more

Who We Are

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

Building an Inclusive Workplace

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 2 February 2026. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.