Territory Sales Manager

Certified International Specialist

You tackle for quality and great service. This will improve the life of our customers.

Would you like to become part of the world's most international company? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

Your Responsibilities

• Manage a portfolio of customers and potential customers.
• Act as the customers' main point of contact, by liaising closely with the relevant departments within DHL to ensure that their queries, problems or issues are dealt with appropriately.
• Develop an annual/weekly customer call cycle (planned and unplanned maintenance) to secure committed orders with new and existing customers to ensure that agreed targets are achieved.
• Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximize growth within the existing customer base.
• Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
• Conversion of qualified leads into customers (first time buyers), develop and penetrate existing accounts (retention and development).
• Continually develop knowledge of DHL's products/services and general commercial awareness in order to provide the best possible solutions to the customers.

Your Profile

• Bachelor Degree (or equivalent).
• 3-5 years' experience in a consultative selling environment within the service industry.
• Strong interpersonal, communication and business development skills.
• Able to meet deadlines and targets in a challenging environment.
• Should be able to focus on identifying and understanding each customer's needs. Expresses and acts on desire to assist customers in an efficient and friendly manner.
• Proficient in MS Office applications.

Our Offer

• Strong career support in an international environment.
• Great culture and colleagues.
• Multifarious benefit program.

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!