Sr. Sales Training & Development Specialist

Sr. Sales Training & Development Specialist

What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. Start YOUR career with DHL today…

DHL Express Canada is seeking a Sr. Sales Training & Development Specialist in our National Office in Brampton, ON. The Sales T&D specialist will be responsible for designing and implementing a comprehensive onboarding program to ensure new and promoted employees have a smooth and successful transition into the organization. This role will involve collaborating with various departments to create a welcoming and informative onboarding experience that aligns with DHL Group's values and business objectives.

Key Responsibilities:

• Develop and deliver the onboarding program for new employees and newly promoted employees, ensuring a seamless integration into the company and into a new role.
• Create and update onboarding materials, including welcome kits, training manuals, and orientation schedules.
• Coordinate with Hiring Managers, HR, IT, and other departments to ensure all necessary equipment, resources and access are provided to new hires.
• Conduct training sessions to introduce new employees to our sales knowledge, processes and tools.
• Monitor and evaluate the effectiveness of the onboarding program, making adjustments as needed to improve the experience.
• Provide ongoing support to employees during their initial months with the company or in their new role, addressing any questions or concerns.
• Foster a positive and inclusive onboarding experience that promotes employee engagement and retention.
• Track and report on onboarding metrics to measure success and identify areas for improvement.
• Support with the roll out of global trainings to our Canadian sales team
• Support the team with coaching existing ISRs
• Work closely with the Sales Business & Development Manager and Sr. Sales T&D Manager on talent and people new hire progression within the team.

Qualifications:

• Proven experience in training or leadership role.
• Strong knowledge of sales processes, techniques, and CRM tools
• Strong project management skills with the ability to handle multiple tasks and deadlines.
• Excellent communication and presentation skills.
• Ability to work collaboratively with cross-functional teams.
• Proficiency in HR software and Microsoft Office Suite.
• Strong organizational skills and attention to detail.
• Ability to adapt to a fast-paced and dynamic work environment.

Preferred Qualifications:

· Experience in the logistics or supply chain industry.

If you are passionate about sales training and onboarding and thrive in a challenging and rewarding environment, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role

Thank you for your application. Those selected for an interview will be contacted.

All applicants are required to pass interviews, a criminal check for all countries lived in for the past 5 years and other background check in order to qualify for the position.

We are an equal opportunity employer and believe we will gain through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.