Senior Security Executive - GTU

SR. Security Executive

Responsible for ensuring the physical security and safety of all shipments in the branch / various facilities under the region wherever assigned.

Key Responsibilities:

• Responsible for ensuring physical security and safety of all shipments in the region wherever assigned / various facilities (Service Centers, Areas etc.) under the region.
• Conduct Investigation cases related to loss, damage, pilferages, and theft of shipments and misuse of credit cards in the Region.
• Responsible for regular updation of SHIELD (online security module) and timely closure of investigation cases related to the region in the system.
• Making safety provisions of high value shipments in the branch through physical hand-over and take-over, sending pre-alerts, monitoring shipments in transit, educating customers on packaging etc. as per defined procedure.
• Conduct of security checks on pickups done in the region wherever assigned for dangerous goods/ banned items.
• Conduct of security checks on all shipments received from cash customers in the region wherever assigned.
• Conduct security verifications for all new branch customers prior to signing contracts.
• Responsible for ensure the physical security of all the Blue Dart facilities in the areas covered under the Region.
• Responsible for ensuring proper maintenance and the functioning of electronic security devices in the branch (CCTV, Access Control, Fire Alarms, etc)
• Conduct regular security audits in the Region wherever assigned.
• Undertake pre-employment verifications and police verifications for all new-joinees including PDAs in the region wherever assigned.
• Conduct security orientation and training for all employees in the region wherever assigned.
• Regularly conduct electrical audits, fire-safety audits etc
• Conduct various safety training programs for branch employees including emergency response procedures, mock fire-safety drills etc
• Communication of the safety related policies and procedures to all the region employees
• Maintain relationships and liaison with various regulatory bodies in the areas covered under the Region and reporting to the RSM.
• Liaise with the local police for smooth operations of delivery /network vehicles during day time
• Conduct regular trainings of security guards in the region wherever assigned.

Key Result Areas and Key Performance Indicators:

• Ensure Shipment Security in the branch
• % Damaged shipments, missing/ pilfered shipments.
• Number of theft/ pilferage cases involving high value shipments.
• % closure of security related cases (Cases of thefts, damages, pilferages etc) in the region wherever assigned.
• Adherence to timelines and SOPs
• % adherence to defined timelines/ TATs in the region for
• Updation and closure of cases in SHIELD
• Conduct of pre-employment verification
• Conduct of client verification
• Adherence to SOPs (measured in terms of number of non-compliances/ deviations).
• Safety Coverage
• % coverage of locations in the region wherever assigned (as per plan) in terms of
• Safety Drills
• Safety Audits
• Security Orientation and Training
• Electrical audits
• Ensure Performance Driven Culture
• Adherence to Performance Management system timelines and guidelines