Senior Sales Executive
DHL
Customer Service Representative
Work with product team to develop solutions to meet customer needs, respond to customer RFI, RFQ and tenders. Respond to new customer enquiries. Respond to customer complaints. Fulfill sales KPI. Assist in account receivable issues. Develops sales plan/strategy/activities to achieve target budgets. Negotiate with customers on contractual terms of service provision that is aligned to corporate sales policy and procedures. Adhere to approved credit limits granted to customers and enforce previously agreed payment terms. Prepare and realize planned sales calls. Responsible for product targets. Ensure adherence to ISO standards in line with corporate instructions. Over 3 years Forwarder industry experience. Good communication and sales skills. Good time management. Numerical sensitivity. Good business courtesy. Adequate English, native Chinese. Excellent Word, Excel, and PPT skills.