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Senior Operations Staff - MEC

Prepare control tower reports and analyze data to support regional Etail manager
Mumbai
Senior
1 week ago
DHL

DHL

Global logistics leader providing international express shipping, freight transportation, supply chain management, and e-commerce delivery solutions worldwide.

Job Title

Reports preparation as per Control Tower which is majorly Excel exercise.

- Origin ASL Failure Study & Correction (Daily)

- EDD Performance Tracking (Daily)

- High Aging Beyond Cases Control (Daily)

- 2nd/3rd Attempt Delivery Follow-up (Daily)

- ALT Instruction Coordination (Daily)

- Caress Complaints Follow-up (Daily)

- Non-receipt Cases (Daily)

- No-info Cases Flashing (Daily)

- CPU Productivity Support (Daily)

- Monthly Etail MIS (Monthly)

- Support to Regional Etail Manager (As Needed)

- Sunday Delivery Monitoring (Weekly)

- High Escalation Follow-up (Daily)

- Critical Codes Follow-up (Daily)

- CPU Ops Support & Interviews (Daily)

- Early Morning Processing Monitoring (Daily)

- New Office/DA Planning (As Required)

- Any new project handling which requires compiling data and analysing the Requirements.

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Senior Operations Staff - MEC
Mumbai
Operations
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About DHL
Global logistics leader providing international express shipping, freight transportation, supply chain management, and e-commerce delivery solutions worldwide.