Senior Executive - Retail Sales
DHL
Job Title
Financial• Ensure enhancement of financial performance and cost savings through various channel development initiatives• Ensures the additions to RSP's, Consolidators, FCCs, etc. on a regular basis and analyze the financial benefits derived from the sameOperational• Support in the development of Standard Service Level Agreements (SLAs) for Regional Service Participants (RSPs) and work closely with the Legal team to develop contracts for them• Drive identification of channel partners through field visits, references, etc. and take inputs from operations and sales team in all locations for the same• Drive the empanelment of channel partners as per the defined process, along with relevant departments• Together with Regional Operations Head support setup of RSPs in terms of facilities planning, facilities design, branding, initial operations planning & support, etc.• Drive and develop initiatives to enhance revenues from other channel partners like FCCs, OSCs and Consolidators• Monitor channel partner performance, in terms of revenue generations, sales, profits, etc. generated from them on a regular basis and take corrective actions, if anyPeople• Provide direction, guidance and support to subordinates to help them discharge their duties effectively• Monitor the performance of subordinates on a continuous basis to identify key performers and mentor and coach them effectively
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