Lead the Human Resource function in the branch by ensuring timely and efficient delivery of HR services as per the defined policies, processes and SLAs.
Key Responsibilities:
Strategic:
Serve as a pivotal member of the HR team responsible for representing HR at the branch looking into all functional related KPIs.
Build and maintain networks and relationships with Industry Associations/ Forums and other HR Professionals in the branch to promote the organization.
Build and maintain strong relations with government bodies in the branch such as Department of Labor, recruitment vendors, industry peers, HR consulting firms, etc.
Financial:
Ensure adherence to the branch HR budget
Operational:
Build high level of employee engagement and satisfaction in the branch
Drive the conduct of various employee engagement initiatives like branch/service center/hub visits, one-to-one/ group communication sessions etc in the branch
Ensure timely handling of employee grievances in the branch
Drive performance management process in the branch and ensure its closure as per timelines
Drive the implementation of succession planning practices in the branch by identifying successors for critical positions and administering individual development plans for the identified talent
Establish an open and responsive communication process in the branch by encouraging employees to provide periodic feedback and raise any grievances
HR Operations:
Ensure timely inputs are sent to central HR Operations team on various employee related information
Ensure adherence to HR policies, processes and SLAs for various HR activities in the branch including full and final settlement, maintenance of personnel files, maintaining leave and attendance data, administration of various employee benefit policies etc