Responsible for driving the branch revenues through effective sales process management for all products (DP, International, Retail, Cargo, E-Retail) and revenue enhancement via channel partners.
Financial
· Maximize branch revenue performance in terms of actual sales growth and profitability as against targeted numbers; Take appropriate steps to reduce deviations, if any
· Enhance profitability of all branch customers and key accounts on a periodic basis; Identify issues, if any, and develop plans to meet the set profitability targets
· Monitor and track product-wise yields on a periodic basis; Identify issues, if any, and develop plans to meet the set yield targets
Operational
· Ensure adherence to Standard Operating Procedures (SOPs) for the branch sales
· Maximize revenues for all products (DP, International, Retail, Cargo, E-Retail) in the branch through the effective sales strategies
· Implement sales and marketing plans for driving revenues, market share and profitability of all products in the branch
· Maintain sound, healthy and long-term relationships with potential large clients in the branch through regular interactions with key decision makers
· Retain existing customers and achieve base targets set for the product on a monthly basis
· Follow-up and ensure closure of product specific sales leads forwarded by the telemarketing team or other departments
· Effective negotiation of rates & service offers with customers as per the set purviews, in consultation with Branch Sales Head on case to case basis; Ensure adherence to the product pricing guidelines
· Maximize branch revenues through development of channel partners
· Enhance percentage collections as per the set logic remittance and DSO targets
· Ensure updation of prospects (potential clients) details in SAFFHIRE software package on a daily basis
· Timely communicate & coordinate with internal & external customers on service issues, if any