Sales Representative
Drive sales growth within an assigned territory by acquiring new customers, developing existing accounts, and supporting DHL's market leadership.
Customer & Territory Management
- Represent DHL professionally and deliver a strong customer experience.
- Develop and maintain relationships with customers across your territory.
- Handle customer inquiries and coordinate with internal teams when support is needed.
- Manage a customer portfolio and drive revenue growth across all DHL services.
Sales Development
- Build and maintain a pipeline of prospects and secure new business opportunities.
- Prepare customer agreements and ensure pricing and profitability guidelines are met.
- Review customer performance regularly and take corrective actions when needed.
- Execute a structured call cycle and territory plan to meet sales and productivity targets.
Performance & Issue Resolution
- Monitor customer satisfaction and address service concerns quickly.
- Ensure accurate customer information is updated in sales systems.
- Support retention by taking ownership of problems that may put business at risk.
Qualifications
- Bachelor's degree.
- 3–5 years of field sales experience.
- Strong selling, negotiation, and communication skills.
- Ability to work under pressure and manage time effectively.
- Customer-focused, target-driven, and commercially aware.
- Experience in logistics/express industry is an advantage.