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Quality Officer
Lead quality initiatives across the Manila operation to ensure compliance and continuous improvement.
Manila
Mid-Level
3 weeks ago
DHL
Global logistics leader providing international express shipping, freight transportation, supply chain management, and e-commerce delivery solutions worldwide.
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Quality Officer
DHL Summit Solutions Inc., a leader in transport logistics and supply chain operations, is looking for a Quality Officer under our Operations Excellence Department. This role is key in driving a culture of continuous improvement, compliance, and operational excellence across our transport operations.
Responsibilities
- Lead quality country initiatives and promote a culture of continuous improvement.
- Maintain quality-related documentation (ETQ, BASICS, LOGICS)
- Coordinate and conduct internal audits; support customer and external audits.
- Monitor and analyze Quality KPIs, non-conformances, and action plans.
- Ensure timely submission of quality reports and escalate issues when needed.
- Facilitate quality-related training and ensure compliance with global standards.
Requirements
- Bachelor's degree in Industrial Engineering, Quality Management, or related field.
- Experience in quality assurance or process compliance (preferably in logistics).
- Strong skills in documentation, auditing, and problem-solving
- Knowledge in QMS and CAPA processes
- Excellent verbal and written communication skills, including good facilitation skills
About DHL
Global logistics leader providing international express shipping, freight transportation, supply chain management, and e-commerce delivery solutions worldwide.