Manager, Account Management
DHL
Job Title
Join a supportive work environment where you'll have the tools and training you need to grow and succeed. DHL Supply Chain is Great Place To Work® certified.
Account Management & Development
Serve as the primary point of contact for assigned key accounts.
Build and maintain strong, long-term relationships with customers.
Identify opportunities for growth within existing accounts.
Develop and execute account plans to achieve revenue and margin targets.
Customer Solutions
Collaborate with internal teams to design and implement tailored logistics solutions.
Ensure operational excellence and service quality for customers.
Strategic Planning
Contribute to the development of commercial strategies and market positioning.
Leadership & Collaboration
Work closely with cross-functional teams (Operations, Finance, IT) to deliver customer projects.
Requirements
Bachelor's degree in business, Logistics, Supply Chain, or related field.
Minimum 7+ years of experience in account management or sales within logistics/supply chain industry.
Proven track record in managing large, complex accounts and delivering growth.
Strong negotiation, communication, and relationship-building skills.
Ability to analyze data and develop actionable insights.
Fluent in English (and local language preferred).