LSH Operations Executive
DHL
Job Title
Qualifications: Must-Have (Requirements)
Bachelor's degree in Business Administration, Logistics, Industrial Engineering, or a related field
Advanced proficiency in both written and spoken English
Minimum 3 years of experience in logistics (Experience in LSHC is an asset)
Strong analytical thinking and problem-solving orientation
Strong command of MS Office programs, with advanced Excel skills (Pivot Tables, VLookUps, reporting)
Customer-focused approach with the ability to transform needs into solutions
2+ years of experience working cross-functionally with support functions
Collaborate effectively with cross-functional teams to maximize customer satisfaction
Excellent follow-up and tracking ability to ensure tasks are completed accurately and on time
No military obligation for male candidates
Nice-to-Have (Preferred)
Knowledge of quality, GMP, and GDP standards in Life Science & Healthcare operations
Lead continuous improvement initiatives (Lean, OMS, automation projects, etc.)
Skilled in managing operational KPIs, performance tracking, and driving continuous improvement
Job Description:
Managing coordination between customers/PM/call center/local team
Managing all warehouse and transport operational processes
Managing customer contracts and KPI's
Reporting and financial management of costs and customer invoices
Meeting with customers to provide their needs