Logistics Officer

Job Title

Responsibilities

1. Handle operational activities (Inbound, Outbound, Return and Inventory), and reporting (Operation reports) and send to customer on regular basis

2. Assist the CS Supervisor, Operations Manager in circulating Customer's Requests / Complaints to concerned department

3. Coordinate with all departments for information consolidation to respond back to customer

4. To be Customer Service to support Call Management team

5. Coordinate with warehouse operation supervisor on KPI improvement

6. Report on work progressing and all issues to Supervisor, Operations Manager in order to work for protection /solution

7. To circulate information from forwarded emails to concerned departments as allowed by superior

8. Coordinate ISO system implementation and monitoring

9. To attend all safety related training programs and implement accordingly

10. To wear PPE all the time with care

11. To follow all safety rule, regulation, instruction, order or measures relating to working safety

12. To follow Quality Policy, Healthy & Safety Policy and Environment Policy

13. To report and escalate any accident, incident or hazard found to the superior without delay

14. To perform as required by company's OHS policy and procedures

15. To practice the annual emergency and evacuation plan as required

16. To perform other jobs as assigned by superior

Requirements

Have clear understanding of Roles & Responsibilities applicable to your position and to your team.

Work cooperatively with superiors, co-team leaders, DSC quality and clients quality personnel for effective alignment, executions and implementations of Standard Operating Procedures and Work Instructions.

Act as mentor to his team members to develop positive work attitude and help establish an environment conductive to good performance and morale and ensuring early resolution of conflict which will result to customer satisfaction.