KH - Area Sales Manager

Area Sales Manager

Our company, DHL Express (Cambodia) Ltd., is the global market leader in international express delivery services with offices in more than 220 countries and territories worldwide. More than 100,000 employees are dedicated to providing fast and reliable services that exceed customers' expectations. Currently, we are urgently looking for an applicant to fill the position of Area Sales Manager.

Overall Purpose:

Lead the geographic profitability development of designated Global Accounts/National Accounts through positioning DHL as a strategic business partner, and delivering agreed programs, through a team drawn from across the DHL network.

Accountabilities:

• Identify, establish and manage multi-tier relationships across customer and DHL organizations to ensure a long-term business partnership and achievement of corporate goals
• Build and maintain executive relationships within the designated GCS/MNC/NC customer accounts
• Establish clear understanding of customer expectations and requirements
• Plan & co-ordinate activities and programs to retain and develop sustaining sales revenue
• Develop and manage after sales strategy for each of the designated account customers
• Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximizes growth within the existing account base so that the required account sales results are achieved
• Develop and implement a strategy to promote DHL Advantage programs and solutions to the assigned list of customer accounts
• Implement global and regional account acquisition / development approaches and platforms
• Manage and co-ordinate the agreed account initiatives, activities and programs to retain and grow ongoing revenue and profit contributions
• Co-ordinate the development and delivery of services and solutions that provide consistency and reusability to enable customers to achieve their corporate objectives and gain competitive advantage through DHL
• Establish and implement a pricing review timetable that ensures improving margins from designated accounts
• Implement agreed account sales and customer acquisition strategies set by the regional account team, ensuring targeted revenue and profitability levels are in line with agreed business plans
• Participate in and contribute to the development of strategies and approaches to maintain, protect, improve and grow account sales & portfolio
• Keep current and provide country GCS/MNC/NC account strategy in line with country level business plans, ensuring profitable revenue growth
• Develop a working relationship with the relevant support sections e.g. Finance, Customer Service & Operations to ensure they are kept up to date with all issues relating to the GCS/MNC/NC Customer accounts
• Provide customer account revenue and activity reporting, as required by the Management team
• To assist on planning and development the sales activities and support the Head of Sales

Skills / Qualifications:

• Presentation skills
• Good English Communication skills, spoken and written
• Mandarin Chinese is an advantage
• Networking and interpersonal skills
• Analytical skills
• 5 years corporate consultative / solution based sales experience in a service-related industry
• Experience in managing and developing accounts of greater than USD1 million per annum
• Degree in Business (or related discipline)

DHL Express (Cambodia) Office:

Country Office - Unit 575 A-B-C of California Social House 571 – 575, Russian Federation Boulevard, Phnom Penh, Cambodia