Inventory Officer
DHL
Job Title
Responsibilities
1. Check claim emails from branches via Dry DC machine regularly every day
2. Verify claim documents from branches, ensuring they meet the claim conditions set by DC
3. Key in claims into the system to issue claim numbers and notify branches within 24 hours
4. Send claim data (excess, shortage, and damaged) through the Claim Investigation program to relevant departments daily to investigate the reasons for claims
5. Coordinate with internal and external departments to obtain information beneficial to the company's operations and to meet customer needs
6. Request shipment by emailing Makro in case of claimed goods at DC, and open shipment to allow branches to resell
7. Ensure document storage complies with the set standards
8. Attend weekly claim meetings with relevant departments to report daily claim situations and find ways to reduce claims
9. Verify department reports for accuracy
Requirements
- Perform duties according to the standards in the work procedures and meet the criteria set
- Take responsibility for assigned duties and goals each day
- Complete tasks assigned by supervisors successfully
- Use and maintain company equipment properly
- Strictly follow company rules
- Attend safety training courses related to duties and responsibilities and follow them strictly
- Follow work safety rules, regulations, orders, or measures
- Report work-related dangers, illnesses, or emergencies to supervisors promptly
- Perform work safety tasks according to company occupational safety and health policies
- Participate in annual evacuation drills and fire drills of the company
- Perform other tasks as assigned