Internal Communications Manager - CEO Office

Internal Communications Manager – CEO Office

As the Internal Communications Manager you will lead the DHL Global Forwarding regional internal communications function. Translate Divisional Communications & Engagement Lead internal communications across US and Canada, translating the DGFF global strategy into regional activation in line with local strategic priorities.

Own the region's digital communication platforms, editorial planning, frontline communication routines and content quality. Coordinate and enable a regional network of Smart Connect editors, ensuring consistent standards, measurable performance and alignment with the divisional narrative.

Scope:

• Region: NORAM North America (US + Canada)
• Structure: Individual contributor, reporting into CEO Program Office
• Network responsibilities: Smart Connect editors and station-level communication champions
• Interfaces: Regional CEO, Regional Functions Product/Sector leads, Country Heads, Global Comms & Engagement, Corporate Communications

Key Tasks:

• Regional Communications Strategy + Planning
• Digital Platform Ownership (Smart Connect + Smart Workspace)
• Editorial Planning & Content Production
• Leadership Communications
• Station-Level Communication Routines
• Data, Analytics & Reporting
• Cross-Functional Alignment
• Issues/Crisis Communication

Key Requirements and Skills:

• 7 + years in internal communications, strategic corporate communications or related field.
• Prior experience in a global or large-scale organization, preferably logistics, supply chain, or transportation
• Proven track record of managing executive-level communications
• Solid experience creating publications, newsletters, press releases, campaigns and other visual communications
• Knowledge of communication mediums
• Bachelor's degree in Communications, Public Relations, Journalism, or Business
• Master's degree or professional certifications is a plus
• Ability to develop and execute internal communication strategies aligned with CEO and corporate vision
• Outgoing, driven, upbeat, and resourceful personality!

Pay Range: $79,777.50 - $106,370.00+ (Based on Experience)

Benefits (All Non-Union Employees):

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.