Main Tasks:
• Creates and confirms transport order to ensure pickup of the shipment at origin
• Performs booking and booking optimization according to internal guidelines as defined by Product
• Prepares, controls and distributes all required Import/ Export documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations and internal procedures
• Checks responses from counterparts and finalizes validation of required documents
• Follows-up shipment status in the Import/ Export area
• Supports Customer Service in the incident and exception management resolution
• Performs IT systems related tasks to provide up to date information on shipment
• Interacts with Customer Service, Product, and Global Service Centers, if required
Requirements:
• Junior or Senior Students who can work at least 4 days per week
• Good knowledge of OFR Operations
• Good English skills (both speaking & writing)
• Can-do attitude, hard-working & enthusiastic
• Good administrative skills
• Results driven and attention to details
Working Location: DHL Global Forwarding (Vietnam) Corporation – Hanoi Branch – F18, Charmvit Tower, 117 Tran Duy Hung, Yen Hoa Ward, Hanoi, Vietnam
Notice:
We kindly request that candidates submit their CVs (résumé) in English as part of the application process.