General Manager, Solution Design

Solutions Design Specialist

We are the world's leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. At DHL Supply Chain (DSC) there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be. Join a supportive work environment where you'll have the tools and training you need to grow and succeed. DHL Supply Chain is Great Place To Work® certified.

Responsibilities

Leads a team to develop and implement warehousing & transport solutions and commercial strategies to meet market and client demands. Translate customer requirements and bid strategies into actionable project plans. Plan and optimize resource allocation across multiple high-priority projects. Collaborate closely with sales and business development teams to deliver effective solutions and drive performance. Leverage global tools and cost models to ensure high-quality, cost-efficient solutions. Provide technical guidance on complex or high-risk projects. Lead continuous improvement of design processes and promote best practices. Identify skill gaps and support team development through training and mentoring. Foster strong cross-functional partnerships and maintain key stakeholder relationships. Champion warehousing and transport innovation in the areas of automation robotics and mechanisation.

Requirements

Bachelor's degree required. 8+ years of supply chain / warehousing/ transport experience in a commercial, customer-centric, or solutions-focused organization. Minimum 2 years of experience managing professional-level team members. Key skills & expertise: Team management- leading and guiding a professional team for required outputs in a high pressure environment. Strong knowledge of warehousing operations & warehouse management systems. Including layout (CAD), cost modelling & pricing for warehouse solutions. Comfortable with complex data sets; translating them into insights and solution concept needs. Proven ability to translate customer requirements into value-driven solutions. Experience with product development, operational costing, and cost modeling. Knowledge of warehouse automation & mechanization – operational design and functionality. Sector knowledge in the technology, retail & life science & retail market is a strong advantage.