Field Sales Executive

Field Sales Executive Position

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group.

DHL Global Forwarding, Freight (DGFF) is the Group’s air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Develop new business (All modes) for overall sales development of DHL Global Forwarding Sales & Marketing function.

DHL Global Forwarding has an opening for a Field Sales Executive in Durban, South Africa. Join us in connecting people and improving lives!

Responsibilities

Successfully delivering on both target and high customer satisfaction measures. Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction.

Respond to customer enquiries/complaints. Manages a defined portfolio of potential customers and wins them for a lasting business relationship with DGF. Seeks and prospects for BC targets to win new customers generally in the 60k-1000k Euro range Net Sales per annum. Plans and manages medium to large-sized business customers.

Builds rapport and trust with customers by being informed about customer’s business and the market. Recommends solutions based on customer needs by using industry knowledge. Is responsible for closing business by connecting a customer’s needs to a DHL solution by offering value to the client’s supply chain. Uses networks within the various Sales channels within DPDHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs. Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations.

Highlights to Sales Manager on observations of market dynamics for example competitors’ behavioral patterns. Maintain and support interdepartmental relationships. Collaborate with colleagues across the organization to achieve shared goals.

Requirements

Knowledge and experience of business development in the Logistics Industry at large. Knowledge and experience of all modes of transportation within South Africa and neighboring countries is advantageous. New Business Development, Account Management, Selling, Cross-Selling, Persuasion, Customer Value Proposition, Value Added Services, Sales Proposals, Contract Negotiation, Sales Forecasting, Revenue Growth, Change Management, CRM, Entrepreneurship, Marketing, Sales Channels, Salesforce, DPDHL Business Knowledge, Business Processes, Business Strategy, Market Research, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling.

We offer: Comprehensive training and development opportunities. Mentorship from experienced freight forwarding professionals and senior leaders. Opportunities for international travel and exposure within the Freight Forwarding Industry. Potential for full-time employment upon successful completion of the program.

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.