Field Sales Executive

Job Title

Essential Duties and Responsibilities

Customer & Stakeholder Management

Develop and aggressively win new B2C businesses.

Develop and maintain strong existing customer relations and loyalty by ensuring customer satisfaction.

Lead and manage customer presentations and proposals and conduct monthly performance reviews together with customers and internal stakeholders.

Prepare weekly updates on pipelines and target achievement and review opportunities and business plans.

Provide regular updates and resolutions on business challenges and customer satisfaction.

Work with other Business Units to generate potential leads, liaising with them to support projects requiring domestic services.

Work closely with internal stakeholders to ensure cross-functional collaboration, ensuring high-quality service is delivered.

Process Management

Build a strong client relationship to ensure accounts perform and grow to their maximum potential, reducing the attrition rate and minimizing opportunities for competitors to gain business.

Implement and execute sales activities to achieve target budgets and maximize growth within the existing customer base.

Conduct presentations of products and present customized offers to customers.

Continually develop knowledge of products/services and general commercial awareness to provide the best possible solutions for customers.

Provide feedback and recommendations to further improve business operations.

Desired Skills / Qualifications

Minimum 1-2 years of professional experience in a comparable organization and/or function with a proven track record of new business development and successful delivery against growth targets.

Experience dealing with customers at a senior level.

Good understanding of the eCommerce industry.

Excellent presentation skills and communication skills (English & Thai), both spoken and written.

High analytical and sales skills, good project management skills.

Good MS Office skills (Word, Excel, PowerPoint, etc.)