Alternance Coordinateur(trice) Transport & Business Development - Le Bourget

Alternance Coordinateur(trice) Transport & Business Development - Le Bourget

Join the most international company in the world, number one in France in the Great Place to Work ranking. Evolve in an exhilarating professional universe and learn through responsible and rich missions. Develop your skills by participating in quality training programs to evolve professionally and personally. Discover a unique company culture based on trust, respect, team spirit, and results. Celebrate and party on the occasion of numerous internal events. At DHL, the world leader in express transport, we guarantee that you will simply be yourself. Our mission: connect people, improve lives.

Duration of the contract: 2 years

Your main missions:

1. Management of out-of-network services (Sprintline / Jetline – extreme urgency)
   • Manage transport dossiers (road and air) in autonomy
   • Ensure a fluid and reactive customer follow-up throughout the process: from pick-up to delivery
   • Guarantee complete traceability in the ERP and customer satisfaction at each stage
2. Commercial development & key account management
   • Actively participate in the development and retention of strategic clients (Key Accounts)
   • Collaborate with commercial teams to identify new business opportunities and support the growth of the DHL Special Services department
   • Contribute to the implementation of personalized offers and the success of complex client implementations
   • Participate in the competitive and sectorial watch to anticipate trends and strengthen the position of DHL Special Services on the market
3. Continuous improvement & operational performance
   • Produce and follow daily, weekly, and monthly reports (Excel)
   • Analyze client and subcontractor performances, identify improvement axes, and propose concrete corrective actions
   • Contribute to the implementation of new processes and tools to strengthen operational efficiency
4. Legal & international sourcing
   • Participate in the selection, qualification, and follow-up of providers on a global scale
   • Verify documentary and contractual compliance
   • Ensure a relevant, competitive, and quality-standard compliant panel of subcontractors

Candidate profile:

• Bac +3 in logistics, transport, international trade …
• Excellent written and oral communication in French and English
• Good mastery of Excel and reporting and analysis tools
• Taste for client contact, service orientation
• Organization, rigor, reactivity, and analytical mind
• Team spirit, result orientation, and customer focus

The benefits at DHL:

• Fixed salary over 13 months and variable
• Participation and interest premiums
• 9€ restaurant vouchers
• Company social committee (gift vouchers, social and cultural activities)
• 50% participation in public transport

Join us in 4 steps:

1. You apply online
2. You pass a first interview with a recruiter
3. You pass a second interview with a manager
4. You join DHL