Job Details

Description

Essential Job Functions

• Develop target list and initiate contact with potential clients through sales phone calls, appropriate social media, promotional flier distribution and cold calling.
• Arrange and confirm appointments to introduce the company and the company's services to potential clients and build and maintain ongoing relationships.
• Supports existing clients, acting as intermediary for communication between client and their operations teams and Crane Worldwide network; available for escalation when necessary.
• Provides tracking information as requested by the client.
• Escalate all issues with a shipment immediately to the client to insure prompt resolution
• Manage all client requests and follow up to insure that the client needs are met
• Facilitate the completion of national RFQ's.
• Provide marketing and proposal support for all Global Sales Team members.
• Analyzes client profit or loss and provides proposals for yield improvement.
• Other duties as assigned.

Physical Requirements

• Talking, hearing and using hands to operate computer equipment
• Vision abilities required by this job include close vision and the ability to adjust focus

Other Skills & Abilities

• Strong client-facing skills and effective selling to decision influencers and decision makers with a consultative approach
• Strong computer usage skills, demonstrated capability with suite of Microsoft office products and active in broad-based internet networking tools, e.g. LinkedIn
• Excellent verbal and written communication skills (German and English)
• Ability to meet challenges with resourcefulness
• Demonstrates effective negotiation and closing techniques
• Excellent organization and problem-solving skills
• Works well in a team environment

Required Experience

• Minimum of 5 years' experience with 3PL or freight forwarder including internal and external facing roles
• Minimum of 3 years' experience in Sales (Ocean freight / Airfreight)

Qualifications

Behaviors

Motivations

Education

Experience